Last updated: November 2026

Who we are

Freshly Cleaning is a trading name of Saidas Butkus, a sole trader. We are the controller of the personal information described in this notice.

Saidas Butkus, trading as Freshly Cleaning
58 Pattison Street, Chapelton of Elsick, AB39 8DG
Email: freshlycleaninguk@gmail.com
Phone: 07466 499241

What we collect

When you contact us by phone, email, social media or the enquiry form, we collect what you choose to share:

your name and contact details (email address and phone number)
the address or area of the property or premises to be cleaned
your business name, if the enquiry is for a business
details of the cleaning you need and anything else you tell us

If you become a customer, we also keep records of the work we do for you, access arrangements you give us, and invoices and payments.

Please don't send us sensitive information, such as health details, unless it is needed for the job.

How we use it and why

To reply to your enquiry and give you a quote. This is a step you ask us to take before entering into a contract.
To arrange and carry out cleaning, and to invoice you. This is needed to perform our contract with you, or with the business you work for.
To keep business and tax records. We have a legal obligation to keep accounting records.
To deal with questions or complaints about our work. This is in our legitimate interests in running the business properly.

We don't sell your information, use it for marketing lists or make automated decisions about you.

Who we share it with

We only share your information with services we use to run the business:

Google, which provides our email (Gmail)
Cloudflare Email Routing, which delivers website enquiries to our Gmail inbox
Cloudflare, which hosts this website
an accountant or HMRC, where needed for tax

We will also share information if the law requires it. Some of these providers may process data outside the UK. Where they do, they use safeguards recognised under UK data protection law, such as the UK–US data bridge or approved contract clauses.

How long we keep it

Enquiries that don't lead to any work: up to 12 months, then deleted.
Customer and invoice records: six years after the end of the tax year they relate to, as required for tax purposes.

Cookies and analytics

This website does not use advertising or analytics cookies and does not track you. Our hosting provider processes technical information, such as your IP address, to deliver the website and protect it from abuse.

Your rights

Under UK data protection law you can ask us to:

give you a copy of the information we hold about you
correct information that is wrong or incomplete
delete your information
restrict or stop using your information, or object to how we use it
send your information to you or another organisation in a reusable format

Some rights only apply in certain situations. To make a request, email freshlycleaninguk@gmail.com. We will reply within one month.

Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.

Changes to this notice

We will update this page if the way we use personal information changes.

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